Refund policy

We accept returns within 14 days of delivery for unused items in original condition.

To be eligible for a return:

• Item must be unused.
• Item must be with original accessories.
• Item must not show signs of wear or damage.

Customers are responsible for return shipping costs unless the item is faulty or incorrect.

Once your return is received and inspected, a refund will be processed to your original payment method.

For return inquiries, contact:

taryn@preppack.com.au